As stated in our purpose, through all its actions Veolia aims to have a greater positive impact on all our stakeholders, be that through environmental, social or financial activities.

A greater impact on the planet, by preserving natural resources and mitigating pollution; a greater impact on our customers, by improving their performance and controlling their carbon footprint; a greater impact on our local communities, by creating sustainable jobs; a greater impact on our employees, by broadening their skills and their opportunities for professional development; and a greater impact on our shareholders, by increasing their return on investment.

This impact is measured using a suite of indicators that was introduced at the Veolia Group level last year and that we have now fully adopted locally. I strongly believe that a company’s success is measured not only by what it achieves, but also by the impact it has on all its stakeholders.

This is why our multifaceted performance framework is becoming a substantive tool for steering our business, ensuring we keep in line with our purpose in everything we do. Veolia’s impact on all its stakeholders is the tangible proof of its usefulness and therefore of its legitimacy. Because, in the end, we are only legitimate when we are useful.