We’re committed to ecological transformation

Veolia contributes to human progress by helping to achieve a better and more sustainable future for all. This is only possible if the world’s economic, social and environmental issues are addressed as an indivisible whole.

We are well placed to provide many of the innovations the world needs for ecological transformation.

By resourcing the world through our businesses in water, waste and energy services, we deliver solutions that facilitate access to essential services and natural resources. And we find ways to conserve, use and recycle those natural resources. Improving our own environmental footprint and that of our customers is at the heart of our commercial success, as is taking care of our people and those that work with us.

To make sure we stay on track, Veolia’s purpose is at the heart of our Impact 2023 strategic programme. Everything we do as a business is guided by this purpose. And we have backed this up using the concept of multifaceted performance – a framework which ensures we give equal care, attention and resources to economic and financial, commercial, environmental, human resources and social performance.

For each of our five key stakeholders –  Employees, Society, Planet, Customers and Shareholders – we have made five clear commitments, all linked to the United Nations’ Sustainable Development Goals. Our 18 performance objectives outline Veolia’s priorities, giving all business units a clear path to contribute to our goals in their day-to-day work.


As part of our long-standing membership of Business in the Community (BITC), we have been using the BITC Responsible Business Tracker to understand and communicate how well we are performing on sustainability.

Aligned with the UN Sustainable Development Goals, the tracker gives us a bird’s-eye view of our continuous progress in our efforts to create healthy communities and a healthy environment. In 2021, we achieved an overall score of 60%, which is above the cohort average score. Around 40% of our score was weighted towards addressing nature stewardship and circular economy, our first and second ranked material issues.

“Veolia has a robust approach to materiality assessment and engages with internal and external stakeholders to keep up to date with business priorities.”
BITC Responsible Business Tracker, 2021
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